Reviews & support team

Our support team is here to help if you experience any issues

  • Paul

    Paul Ratilla

    Customer Support Worker

    Paul has 8 years experience as a level 2 technical support agent. He specialises in Windows and Mac desktop software support from software installation to printer configuration, network configuration, security configuration and phone data recovery.

  • James

    James A. Baylon

    Customer Support Team Leader

    James has 11 years experience as a level 3 technical support agent. He is an expert in Mac and Windows desktop software installations, troubleshooting, printer configuration, network configuration and phone data recovery.

  • Alvin

    Alvin Suan

    Customer Support Worker

    Alvin has 5 years experience as a tier 3 technical support specialist. He specialises in Microsoft products, Windows desktop software, internet connectivity and trouble shooting.

Customer reviews

Mediaguru
21/06/2015

“It works”

“It is a HUGE relief I have my messages back! It works, it works!”

Jennifer Morgan
21/06/2015

“THANK YOU”

“THANK YOU ENIGMA RECOVERY”

Wallace505
19/06/2015

“Amazingly good!!”

“The scan was so quick and now I can see all my lost messages – Amazingly good!!”

Richie Rich
18/06/2015

“Worked”

“Worked in the end!”

“Very useful”

“Enigma Recovery very useful, thank you!”

Rema
02/04/2015

“Awesome!”

“Service was Awesome! Your team went way above and beyond to help me out, and was extremely professional! Thank you”

Jeff
21/02/2015

“Great service”

“Great service, thank you.”

“Lifesaver!”

“Lifesaver! Easily recovered my important information… Thanks Enigma Recovery.”

“Great”

“Great customer service!”

“No regrets”

“No regrets at all! Thanks for your help!”

“Great”

“Great service!”

“Highly recommended….”

“Great After Sales service – Products do exactly what it says on the tin, so to speak. Highly recommended….”

Susan
23/10/2014

“Thanks”

“I found what I was looking for using your software! Thanks!”

John H
23/10/2014

“It worked”

“it worked…. thank you so much.”

Anita
23/10/2014

“Helpful”

“Your team are so helpful, much appreciated”

Anesu
23/10/2014

“This program is great”

“I scanned my iPhone and found messages even from two years ago! I was surprised. This program is great”

Lester
23/10/2014

“little lifesaver”

“What a little lifesaver this software was for me. I upgraded my phone to iOS 8 against my better judgement and sure enough it all went wrong. I lost all text messages, whatsapp messages and contacts. I downloaded this program from Enigma Recovery and was able to get back all important messages and numbers. Thanks guys.”

Nick
23/10/2014

“Awesome”

“I didn’t realize I still had those pics thats freaking awesome!”

escape_from_alcatraz1984
21/10/2014

“Did the trick”

“I wanted to export some deleted call logs and this software did the trick.”

Michael P.
21/10/2014

“Did not get back the all the messages”

“Did not get back the all the messages I was hoping to, but still some.”

heatherbennett
21/10/2014

“Your software is great!”

“Your software is great! Worked for me so I recommended it to my son and he loved it too. Thank you!”

QFarheen
19/10/2014

“I have recovered my messages”

“I have recovered my messages easily with your software!”

Leyla on Facebook
16/10/2014

“Absolutely fantastic”

“Absolutely fantastic, don’t know what I would have done without it! Enigma you saved my life thank you so much!”

Ben Cooper
10/10/2014

“This software is very good”

“This software is very good, I have restored messages that were created years ago.”

DRPrivman
09/10/2014

“Brilliant software!”

“Brilliant software!”

Wend809
08/10/2014

“I would recommend this”

“Actually thought this software worked brilliantly, couldn’t believe the messages I got back, some from years ago! I would recommend this to anyone!”

c_s_looney
08/10/2014

“Messages all recovered”

“Messages all recovered thankfully, they were not lost! “

Karen
06/10/2014

“It’s a fantastic program”

“I needed a software to help me recover deleted items from my samsung gal s4 and the Enigma Recovery did just that. It’s a fantastic program that is wonderfully easy to use.”

“Definitely worth the money”

“Enigma Recovery worked perfectly for me after my niece accidentally deleted all the text messages off my phone! I was able to get them all back no problems at all. It was definitely worth the money, because my son and daughter can use it as well”

Conrad
04/10/2014

“Thanks!”

“I got the text msg back that I wanted Thanks!”

“The software is so easy to use”

“After my iPad was stolen, I was in a panic because all my presentation notes, essays and meeting minutes were stored on it! I downloaded Enigma Recovery and retrieved all my notes from an iTunes backup, phew! The software is so easy to use which I appreciate because I’m no tech wiz!”

Michelle
10/09/2014

“Baby photos”

“I found the baby photos I thought I had deleted x”

Kimberly
05/09/2014

“<3"

“Love it <3>“

Vince
05/09/2014

“Thank you enigma team!”

“Thank you enigma team I really apreciate your help In getting me to use your product, I am not the best at computers, but I did get deleted messages back in the end.”

Bently Jim
03/09/2014

“Worked well!”

“Worked like a charm ;)”

Liam Mason
02/09/2014

“Money well spent!”

“Money well spent! This Enigma Recovery for Androids saved my butt!”

John D
29/08/2014

“data was recovered”

“Almost all data was recovered”

Priya
29/08/2014

“Thank you!”

“Thank you soooo much Enigma Recovery is the best! So glad I used this software”

Perez
28/08/2014

“It helped a lot!”

“Scoured the internet for hours looking for software to help me recover data from my two android phones for a legal matter. I finally settled on Enigma Recovery for android and I am very happy with my choice. It helped recover all the info I needed and it was incredibly easy to use. Very happy customer here.”

Tyler Jackson
26/08/2014

“Worked great!”

“Worked for me! Thanks Enigma Recovery!”

lilliangregg
25/08/2014

“Really useful in case of emmergencies”

“My husband and I needed to recover deleted messages from our phones. After using the Enigma Recoverygram, we found that the software was efficient in recovering as far back as when we first received our phones. We are very happy with our purchase and will be upgrading to make sure we keep it forever, just in case of emmergencies.”

Rhoda
25/08/2014

“Just Amazing!”

“Amazing results!! FIVE STARS INDEED”

cHRIS dANIELS
24/08/2014

“Truly grateful!”

“I am truly grateful! Thank you for all your help, your team are superb.”

Mitka
22/08/2014

“Restored some data”

“Restored important data, some still missing”

“It helped”

“Enigma Recovery helped me recover my contact phone numbers, my notes, my sms and my pictures on my iPhone5s.”

Jenny K
20/08/2014

“Not bad”

“Nothing too fancy this software but i did find some deleted contacts not bad.”

Obediah
15/08/2014

“happy customer!”

“I am happy I chose Enigma Recovery they are the best, better than all the rest. Amazing results!”

Nicola Wooley
12/08/2014

“Thanks to Enigma Recovery!”

“I just NEEDED to pass on my heartfelt thanks to you all at Enigma Recovery. You helped me recover sentimental messages from a loved one that has passed away. Thank you so much, I will be forever grateful to your team.”

Lovelit
11/08/2014

“Thanks!”

“THANKS DUDES!!”

Susan
03/08/2014

“Thanks!”

“I found what I was looking for using your software! Thanks!”

Saleem
23/07/2014

“Good job”

“Good job”

Jim
22/07/2014

“Thank god”

“OK, it got my contacts back…thank god”

Iselaavelar
17/07/2014

“It worked”

“I needed to quickly get some SMS back and surprisingly it worked…..put them back to the iPhone with the restore ap…wish it could of went back to the SMS app”

moonhead_333
12/07/2014

“I’m happy”

“I didn’t get the email with the license key but support guys on chat helped me straight away so I’m happy”

pony-girl
10/07/2014

“Surprisingly worked”

“I didn’t expect much from this thing but i got the deleted message that I wanted so surprisingly it worked.”

DareDevil
03/07/2014

“Life saver”

“Life saver :)”

Tyeni00
01/07/2014

“Greatly appreciated”

“Customer service manager’s professionalism was superb. Impeccable response time bar none the best experience, greatly appreciated. Thank you!!”

Iris
26/06/2014

“Excellent!”

“Support manager was awesome assisting me. His customer service was excellent!”

AJ
20/06/2014

“Very good program!”

“Very good program! Actually worked and recovered my contacts. Customer service was very quick and professional”

Kingtroy95
19/06/2014

“Very pleased!”

“Very surprised that the program actually worked as it said it would and it wasn’t one of those scams you see about. Very pleased!”