Reviews & support team

Our support team is here to help if you experience any issues

  • Paul

    Paul Ratilla

    Customer Support Worker

    Paul has 8 years experience as a level 2 technical support agent. He specialises in Windows and Mac desktop software support from software installation to printer configuration, network configuration, security configuration and phone data recovery.

  • James

    James A. Baylon

    Customer Support Team Leader

    James has 11 years experience as a level 3 technical support agent. He is an expert in Mac and Windows desktop software installations, troubleshooting, printer configuration, network configuration and phone data recovery.

  • Alvin

    Alvin Suan

    Customer Support Worker

    Alvin has 5 years experience as a tier 3 technical support specialist. He specialises in Microsoft products, Windows desktop software, internet connectivity and trouble shooting.

Customer reviews

Prarie
18/02/2016

“It lived up to my expectations!”

“It lived up to my expectations! THAT’S what I call great invention!”

RaynorRay
17/02/2016

“But it did!”

“I first thought, this is a bit pricey, it better work. But it did!”

Rick Barretto
17/02/2016

“Thanks so much”

“Thanks so much for your service and wonderful product”

Apollonia
15/02/2016

“What a wonderful relief!”

“What a wonderful relief! Thanks Enigma Recovery, deleted photos recovered!”

Chris Wheal
11/02/2016

“The app crashed”

“The app crashed during the scan”

Francis Tee
08/02/2016

“Got the job done”

“Ace recovery product. Got the job done”

Jay Wilson
04/02/2016

“It’s great :)”

“GOT THEM!! Found my deleted texts with this program. It’s great :)”

James Gains
01/02/2016

“Great software”

“Great software and great service :)”

Marki Koe
28/01/2016

“Thank you Enigma Recovey”

“Highlight of my day recovering memories I though I’d lost. Thank you Enigma Recovey”

Michelle Thomas
27/01/2016

“Software recovered messages I was looking for”

“Software recovered messages I was looking for…hard to sort through them though”

Dsani607
24/01/2016

“Absolutely Fantastic.”

“Absolutely Fantastic. I recovered my iPhone data after updating to iOS 9.2 and losing almost everything!!”

T.N.L.M
22/01/2016

“Worked for me”

“Worked for me thanks.”

Scott Burch
21/01/2016

“HUGE relief!”

“It is a HUGE relief! Glad it worked.”

peeet
20/01/2016

“Thanks Enigma”

“May I just say you people who make an effort to help are very appreciated! Thanks Enigma”

Cogs
20/01/2016

“It worked for me”

“Tried it and it worked for me”

Shawn
19/01/2016

“Thank you Enigma Recovery!”

“Thank you Enigma Recovery! The software helped me recover data from my iphone 4s”

John C
17/01/2016

“Actually works!”

“Tried this Biggie…Crazy, but actually works! Thx”

Cassandra
16/01/2016

“I tried to scan”

“I tried to scan but it didn’t do anything”

Harsh
14/01/2016

“Thanks so much”

“Worked – Thanks so much”

Jed
13/01/2016

“It worked”

“It worked”

Parmela
11/01/2016

“Thanks”

“Thanks so much!”

Maeva
09/01/2016

“Excellent!”

“Your support team is excellent!”

“Ran the software…”

“Ran the software, but i don’t think that it has found all the deleted texts. “

Patrei Carr
03/01/2016

“Awesome”

“Awesome – I had an issue trying to recover data from my iPhone. I explained the situation, perhaps it could have been a random glitch. Regardless, Enigma understood the issue and showed care and sympathy. I was very well taken care of. Thank you so much.”

William Rose
14/12/2015

“Very responsible”

“Very responsible and professional!”

T_Schofield
19/11/2015

“Scan froze”

“Scan froze”

“A great way to recover deleted data”

“A great way to recover deleted data straight from your iPhone.”

@rrouggly
22/10/2015

“Thank you”

“Thank you very much!”

CJG
07/10/2015

“Worked for me.”

“Worked for me. Thank you!”

Steve
17/09/2015

“Worked perfectly”

“Worked perfectly on my iPhone 4s”

Chris
02/09/2015

“It worked!”

“It worked! Now I can update my icloud. Thanks!”

BennieJean
24/08/2015

“Love it”

“You can recover directly without the backup! Love it”

Fudge Five
23/08/2015

“Aamazing results.”

“Aamazing results. Recovered messages from years ago as well as recent messages. Happy with my purchase”

AllenW
20/08/2015

“No problems”

“The software and the app are both amazing, I restored all the messages that were deleted, no problems.”

Lucy_C
19/08/2015

“Easy to use”

“Relieved that it was soooo easy to use! I don’t like computers and they don’t like me LOL “

computernovice
13/08/2015

“Such a lifesaver”

“Such a lifesaver thank you Enigma Recovery!”

Winona 1
12/08/2015

“Ahhmazing, thank you Enigma Recovery!”

“So happy right now! I lost my texts, contacts and calendar info after I updated my iPhone 4. And I got all my contacts, messages, events back oooo and also WhatsApp!! Ahhmazing, thank you Enigma Recovery!!”

Apryl
12/08/2015

“Got everything back!”

“Wonderful app, amazing program! Got everything back!”

Mary_Mary
12/08/2015

“Great software!”

“At first, thought yalll were kiddin, but the thing really did get the deleted messages back. Haha sorry for doubting! Great software!”

Apple<3
09/08/2015

“Got most of my messages back”

“Got most of my messages back, a few were missing”

F Simpson
08/08/2015

“The best thing”

“The best thing about the Enigma Recovery is that it does exactly what it says. Just click one button to start the scan and it takes care of the rest!!”

J-A-C-K-O
05/08/2015

“It’s awesome”

“Bought the full software and do not regret it one bit. It’s awesome”

Havvi
04/08/2015

“Software looks great”

“Software looks great and works great :)”

“Thanks so much”

“@EnigmaRecovery great thanks so much”

Annabee
02/08/2015

“Excellent customer service”

“Excellent customer service. Enigma Recovery – Thank you”

K4l4
02/08/2015

“I really like”

“I really like the addition of the app!”

K3NNY
30/07/2015

“Saved my skin”

“BEST SOFTWARE EVER! Saved my skin!!”

Samuel Miller
30/07/2015

“Wonderful recovery and transfer.”

“I synced my iPhone to iTunes a few months ago so when I scanned my backup file after my iPhone contacts were wiped, I was able to get deleted contacts back easily. Wonderful recovery and transfer. Thank you”

Coaster32
25/07/2015

“I am a pleased customer”

“Restored my dear personal messages, I am a pleased customer”

Vaswani
24/07/2015

“Software was pleasing”

“Had a little problem with the activation at first, but once that was fixed the software was pleasing”

Rambo3
24/07/2015

“Recovery scan process was great”

“Recovery scan process was great, the free app made it even better”

Andy Brow review-singlen
21/07/2015

“Clever concept”

“Clever concept, clever software, wish it recovered deleted photos and videos however.”

Tiffany Bell
20/07/2015

“It worked Great”

“I used Enigma Recovery to recover deleted messages from my iPhone and also deleted WhatsApp messages and it worked Great”

Baco-KING
16/07/2015

“Worth every penny”

“Ahhh eweet relief!!! Got the messages back, thanks guys :)”

YV_E
15/07/2015

“Worth every penny”

“Worth every penny – Was able to retrieve deleted call history and vital messages needed for a court case.”

JaysonMayson
05/07/2015

“Five stars all the way”

“Lovely helpful support staff! Five stars all the way!”

Every Avery
30/06/2015

“It worked”

“I was very very skeptical but it worked thanks so much.”

angel.fish
29/06/2015

“Save/recover their data”

“For future use, I’m glad I have the program so that my whole family can register and save/recover their data.”

Antonio K
27/06/2015

“Great support team”

“Great support team thank you very much for all your help!!”

Janice Fuller
21/06/2015

“Helpful softwarer”

“Helpful softwarer. In the future I hope that it will retrieve deleted photos also.”