Reviews & support team

Our support team is here to help if you experience any issues

  • Paul

    Paul Ratilla

    Customer Support Worker

    Paul has 8 years experience as a level 2 technical support agent. He specialises in Windows and Mac desktop software support from software installation to printer configuration, network configuration, security configuration and phone data recovery.

  • James

    James A. Baylon

    Customer Support Team Leader

    James has 11 years experience as a level 3 technical support agent. He is an expert in Mac and Windows desktop software installations, troubleshooting, printer configuration, network configuration and phone data recovery.

  • Alvin

    Alvin Suan

    Customer Support Worker

    Alvin has 5 years experience as a tier 3 technical support specialist. He specialises in Microsoft products, Windows desktop software, internet connectivity and trouble shooting.

Customer reviews

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M. Moralez
26/07/2016

“Thank you.”

“The first time I used the program, it crashed during the scan. I re-downloaded with the help and some suggestions from your support member. The second time I used the program, the scan went well and I was able to see my deleted mobile documents. The help I received was excellent, thank you.”

Titan
25/07/2016

“Great software”

“Excellent support received and all my photos needed copied to my computer! Great software”

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Lucas04
25/07/2016

“I am so happy I purchased!!”

“After scanning my phone with the Enigma software I was able to find so many deleted messages, notes photos that I thought were gone! I am so happy I purchased!!”

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Hannah Holloway
24/07/2016

“It worked well for me”

“It worked well for me, the software recovered my deleted WhatsApp messages that I thought were lost forever!!!”

Lleung
23/07/2016

“I am happy I bought Enigma Recovery”

“I am happy I bought Enigma Recovery, it has helped me to find lost messages from my two phones!! 1 Samsung Galaxy s5 and 1 iPhone 5c!!”

Anitaaaa
23/07/2016

“I am happy that I found this helpful software”

“Loosing data from my iPhone was a nightmare, I am happy that I found this helpful software that allowed me to retrieve my data back.”

Brielle Manning
22/07/2016

“Messages sent back to my phone!”

“Messages sent back to my phone! It was a long process but at least I have my messages back! I would definitely recommend especially if you are in the situation I was.”

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Granger J
20/07/2016

“Scan takes a long time!”

“Scan takes a long time! If you can fix this, this product would be perfect.”

Anne Jones
20/07/2016

“After which everything worked perfectly.”

“Activate did not activate at first. I had to receive help from the Support Team centre, after which everything worked perfectly.”

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Alvin Reller
20/07/2016

“Saved my life!”

“FANTASTIC SOFTWARE!! Saved my life!”

Mandy Horton
19/07/2016

“Support Team were so nice!”

“Support Team were so nice! Thank you so much for your help :)”

John Bowater
18/07/2016

“I would definitely recommend!”

“I am happy that I purchased and I would definitely recommend!”

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Giia
18/07/2016

“It works with different phones, I like that.”

“Finding the right thing was a long process but I am glad I settled on the Enigma Recovery software. I recovered data from my phone and my daughter’s phone. It works with different phones, I like that.”

Rosie Davis
17/07/2016

“It is amazing!”

“I was able to recover deleted messages from my iPhone with this software. It is amazing!”

Ashley Roberts
16/07/2016

“Thanks.”

“Myself and my wife use this product and we are very happy with it. Thanks.”

Stephen White
16/07/2016

“Having this is so handy.”

“Having this is so handy. So easy to transfer data from my phone to my laptop.”

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jose V
15/07/2016

“Thanks !!!!”

“Thanks !!!! It works < you guys are the BEST!!!!!"

“Great piece of kit and the customer support is excellent…”

“Just finished using “Enigma Recovery” for my University project. Great piece of kit and the customer support is excellent, very quick to respond and provided very helpful solutions! ”

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Paul
10/07/2016

“Thank you for fast replies…”

“Thank you for fast replies and great service! Your help is much appreciated! The order is placed and activation worked just fine. The software works properly. Have a good day! ”

Jill
07/07/2016

“Thanks for the discount!”

“(@)EnigmaRecovery I’m signing up! Thanks for the discount!”

z_haraha
05/07/2016

“Fantastic!”

“Fantastic! Worked for my text messages and my photos!”

Paul Scott
01/07/2016

“Great Feature”

“Great Feature @EnigmaRecovery! “

@marktluszcz
30/06/2016

“Top 100 UK list!”

“Cool company Enigma Recovery makes Top 100 UK list!”

@shaboom 
27/06/2016

“It worked!”

“It worked! Thanks @EnigmaRecovery”

Katie
26/06/2016

“I am so thankful”

“It worked and I am so thankful that I recovered lost data.”

Almond P
23/06/2016

“…was able to recover my messages.”

“The scan took a long time, but was able to recover my messages.”

Tanker
19/06/2016

“Much data recovered”

“Much data recovered, but not everything I was looking for was found”

Alistair
17/06/2016

“It is amazing tool”

“Thank you so much for your help Enigma Recovery. This program helped me to find some very important messages that were accidentally deleted from my iPhone. Much appreciated. “

Pete Spencer
13/06/2016

“Cool software!”

“Cool software! Works well 🙂 “

Sebastian
11/06/2016

“Worked great”

“Worked great in restoring messages and contacts back to my phone app”

Stella
08/06/2016

“Thanks to Enigma Recovery.”

“Recovered some wonderful memories that were lost! Thanks to Enigma Recovery.”

Michael C
08/06/2016

“It worked great, thank you.”

“Needed a way to save old text messages, and used the Enigma Recovery. It worked great, thank you.”

Angela Ste
06/06/2016

“You guys ROCK!!”

“You guys ROCK!! Excellent service from your staff 😀 “

Roger Friedman
05/06/2016

“A rare find!!”

“A rare find!! 5 stars all the way :)”

Anissa
03/06/2016

“So glad I bought it.”

“Accidentally deleted text messages from my Android phone and turned to Enigma Recovery. With this software I was able to recover deleted text messages, WhatsApp messsages and photos. So glad I bought it. No regrets at all.”

Dacus
31/05/2016

“Thanks for all your help!”

“Scan froze, but was fixed my your support team. Thanks for all your help!”

Lei
29/05/2016

“It is amazing tool”

“It is amazing tool when i accidentally deleted my messages, it recovered them for me.”

AnitaS
28/05/2016

“I thank you for your help.”

“To Ali and all the team – Thank you for getting me to recover years of messages from my samsung I thank you for your help. Have a blessed year.”

miniemimi
28/05/2016

“I received my messages”

“I received my messages back but did not get any deleted photos!?”

Emett
27/05/2016

“Loved the app”

“Loved the app tutorial”

BanksieD
26/05/2016

“Thank you Enigma Recovery”

“I was not in a good mood when I accidentally deleted text messages from my mobile. Now thanks to the Enigma Recovery software I am in a great one! All messeges have come back. Thank you Enigma Recovery”

Dou_t789
26/05/2016

“Very good”

“Very good application”

Levon
24/05/2016

“Very helpful”

“Did not work for my device but your Support Team were very nice, very helpful.”

atwellalex
24/05/2016

“The team at Enigma Recovery are great.”

“The team at Enigma Recovery are great. Thank you for your support in helping me get my deleted items back.”

LizzieBurns46
23/05/2016

“It really does work :)”

“Phew! It really does work 🙂 THANKS”

Partu
23/05/2016

“Great interface.”

“Nice colors, great interface.”

Juniperfizz
22/05/2016

“All messages restored!”

“HAPPY DAYS: All messages restored!”

Jamesonfour
21/05/2016

“Does what it says”

“Does what it says it will!”

Linda Housley
19/05/2016

“Wonderful results!”

“Wonderful results: I have my data back!”

Flowerpower
19/05/2016

“Flowerpower”

“Flowerpower”

v6987v
17/05/2016

“Really good program.”

“Really good program. Actually works as described!”

andy_053
17/05/2016

“You can get your deleted data back”

“You can get your deleted data back, not just messages but contacts, calls.”

Jessieher
16/05/2016

“Really helpful!”

“Really helpful! Fast and life saving.”

Parkerrrr
16/05/2016

“Messages recovered”

“Messages recovered excellently “

B.R.Brow review-singlen
15/05/2016

“Thank you Enigma Recovery!”

“I was able to recover deleted messages with Enigma Recovery. Thank you Enigma Recovery!”

tamardieze
15/05/2016

“The product I wouldn’t recover”

“I encountered problems recovering my data. The product I wouldn’t recover them”

lupton6
13/05/2016

“It does what it says it will!”

“I used the version for the Android smartphones because I was using my Samsung Galaxy and accidentally deleted all my text messages. ALL of them! Luckily this software was able to recover almost all of them back. It does what it says it will!”

Roger Thorne
12/05/2016

“Not recovered”

“Not recovered :(“

Justa_pre
10/05/2016

“Got it back.”

“I deleted a message by accident but got it back.”

Ellyfour
09/05/2016

“Worth every penny!”

“I tried the trial version of the Enigma Recovery and then went on to purchasing the full version and it was worth every penny!”