Can I Retrieve Text Messages from a broken iPhone?

Can I Retrieve Text Messages from a broken iPhone?
Can I Retrieve Text Messages from a broken iPhone?
Device Tips Restoring Data Tutorials

A broken iPhone is always a serious issue, not only because it costs a lot of money but because of the risk of lost data. There are several ways of damaging your iPhone that include, dropping it on the floor and cracking the screen, dropping it in water or damaging it after an unsuccessful iOS update. No matter what happened to your device, there is still a way to recover photos, videos, notes, internet history and text messages from a broken iPhone. This article will teach you exactly how to do it.

What better way is there to keep in touch with friends than texting. That’s why it’s important to keep text messages safe. Deleting them by mistake is also a common thing, so we understand the need of retrieving text messages from your broken iPhone.

Keeping your Data Safe

Depending on the level of damage, there are three ways of retrieving text messages from a broken iPhone. The first one involves the recovery of data directly from the device, and the other two possibilities involve recovering from an iTunes or iCloud backup. Choose the one that best suits your needs from the following tutorial.

How to Retrieve Text Messages from broken iPhone using a USB Cable

First of all, you need to extract the text messages from the old device. If your iPhone is broken, but the touchscreen is still working, you can retrieve text messages or any other type of data by simply connecting it to the computer with a USB cable. You will also need iPhone data recovery software.

Enigma Recovery is a tool that specializes in recovering, retrieving and extracting data from iPhones, iPads and iPods Touch. It can be installed on both Windows and Mac and can be used to recover data such as: contacts, text messages, call history, internet history, calendar entries, WhatsApp history, calendar entries, notes, photos, videos and iMessages.

Download Enigma Recovery on your computer, and follow the next steps to retrieve text messages from your broken iPhone.

Step 1 – Open Enigma Recovery

Download and Install the software. Then and open it up.

Step 2 – Use the USB cable

Make the connection between the iPhone and the PC via the USB cable. In order to proceed, you may need to ‘Trust’ the computer on your iPhone popup. If the screen is dead and there’s no way of doing this, then go to the second part of this article that will teach you how to retrieve text messages from iTunes and iCloud backup files.

Step 3– Choose to retrieve text messages

On this step you must choose what type of data you want to retrieve from the broken iPhone. Click on ‘Messages’ if you only wish to recover text messages, or click on ‘All my data’ if you want to recover all data types available. Now start the scan.

Step 4 – View data

Allow the software to scan your device. After it is done, you’ll be able to view all of the deleted and existing items. Click on the ‘Messages’ tab on the left side menu to view them in detail.

Step 5 – Export

By clicking on the ‘Export & Restore’ button, the chosen data will be transferred to your computer. Go to: ‘Export & Restore’ > ‘Export to desktop’ > Select folder ‘Browse’ > ‘Export’.

Enigma Recovery™

Recover deleted iPhone text messages using your PC/Mac

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How to Retrieve Text Messages from broken iPhone using iTunes Backup File

Step 1 – Install and open Enigma Recovery

Download, install and open the software on your computer.

Step 2 – Recover data from iTunes backup file

On the start screen, click on ‘Recover from my iTunes’ (from the left side menu).

Step 3 – Available backups

Pick the iTunes backup file that you want to retrieve text messages from. Check the ‘Date’ column first, to make sure that you choose the right one.

Step 4 – Choose data

Choose what type of data you want to recover from the backup. For retrieving text messages, click on ‘Messages’.

Step 5 – View data

When the scan finishes, the recovered data will be ready for your viewing. Click on the ‘Messages’ tab to see them in detail.

Step 6 – Export

Pick which text messages you want to retrieve from the broken iPhone’s backup, and hit ‘Export & Restore’ > ‘Export desktop’ > ‘Export’.

How to Retrieve Text Messages from broken iPhone using iCloud Backup File

Step 1 – Install and open Enigma Recovery

Install Enigma Recovery on your computer, and open it.

Step 2 – Recover from iCloud

On the left side menu, click on ‘Recover from my iCloud’.

Step 3 – iCloud login

Log into your iCloud account. Enigma Recovery offers the most secure login as it uses two-factor authentication. Your login details will not be saved during this process.

Step 4 – Backup files

Choose the backup file that you want to extract text messages from.

Step 5 – Choose data type

From the available data types, pick “Messages”. This way Enigma Recovery will retrieve the text messages that are stored in that backup file. Now start the scan.

Step 6 – View data and Export

After the scan click on ‘Messages’, to view what the software recovered. Now hit the ‘Export’ button to transfer them to your laptop or computer. ‘Export & Restore’ > ‘Export to desktop’ > Select folder ‘Browse’ > ‘Export.

About

Sarah McGregor joined the Enigma Recovery Team in June 2014. As Digital and Content Marketing Executive she writes help blogs and ‘How to’ articles for the website. When she isn’t writing, she enjoys connecting with our customers through social media and email.

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