How to recover lost and deleted Viber messages on iPhone

Find out how to recover lost or deleted Viber messages on your iPhone, PC or Mac. If you don’t have an iTunes or iCloud backup, don’t worry! You can use Enigma Recovery to extract lost messages from your iPhone’s back-end database.

Our iPhone data recovery software can also help you to recover, back up, export and transfer other types of data, including photos, notes and text messages – a lifesaver if your device has been lost, stolen or damaged.

Method 1: Recover Viber messages from iCloud

Viber messages are not backed up by default, but you can opt into iCloud Viber backups via your iPhone settings. If you did this before your data was lost, you should be able to recover messages from your last backup by going to ‘iCloud account’ > ‘Activate Viber’ > ‘Restore Now’ within the Viber app. This process can take a few minutes.

Method 2: Recover Viber messages from iTunes

When you sync your iPhone to iTunes, a backup file including current Viber messages is created. To get this back on your device, see our step-by-step guide to restoring an iTunes backup. Please note that this process will overwrite all the current data on your iPhone, so you will lose any files that have been created or settings that have been changed since your last backup.

If you’re worried about additional data loss, there is an alternative: recovering Viber messages from iTunes with Enigma Recovery. Our software allows you to view the backed-up messages on your computer, then export them as Excel or XML files for safe-keeping.

  1. Download Enigma Recovery

Download Enigma Recovery on your Mac or PC, then install and open the program.

Download and open Enigma Recovery
  1. Select ‘Recover from my iTunes’

Select ‘Recover from my iTunes’ from the menu on the left.

Select recover from my itunes
  1. Pick the backup file

At this point, all the iTunes backup files will be available on the screen. Choose the one that contains the Viber messages that you wish to recover, and then hit the ‘Next’ button.

select itunes backup file
  1. Select data types

Select ‘Viber’ as the data type and start the scan. This could take a few minutes, depending on how much data is available.

select viber datatype
  1. View Viber messages

To view the recovered messages, click onto the Viber tab after the scan has finished. Please note that the free trial is limited to 5 deleted and 20 existing files.

view viber messages
  1. Save Viber messages

To save your recovered messages to your computer as an XML or Excel file, go to ‘Export & Restore’ > ‘Export to desktop’ > Save to folder ‘Browse’ > ‘Export’. You will need the full version of Enigma Recovery.

Export viber messages

Method 3: Recover Viber messages without a backup

Once a Viber message is deleted from your iPhone, it is retained in the back-end database for a certain amount of time, until it is overwritten. Our software can extract this data from its ‘lost’ or ‘deleted’ state, allowing you to recover Viber messages without a backup.

  1. Download and install Enigma Recovery

Sitting at your laptop or computer, download Enigma Recovery for free.

Download and open Enigma Recovery
  1. Connect iPhone

Connect your iPhone to the computer using your USB charger cable. You will need to then ‘trust’ the computer with your phone during this process.

Connect iPhone
  1. Scan iPhone for messages

To scan your iPhone for Viber messages, click onto the type of data you would like to recover from your phone – ‘Viber’. Now start the scan. Please note that you are limited to recovering 5 deleted and 20 existing messages on the free trial.

select viber messages
  1. View Viber messages

After the scan, you will be able to view recovered Viber messages within the software — simply click onto the ‘Viber’ tab. Then you can rest easy knowing you’ve got your messages back.

view viber messages
  1. Export your Viber messages

After you have recovered Viber messages on your PC or Mac, you can create an XML or Excel backup to keep them safe. Simply go to ‘Export & Restore’ > ‘Export to desktop’ > Save to folder ‘Browse’ > ‘Export’. You will need the full version of Enigma Recovery.

Export viber messages

What’s next?

Once you have successfully recovered your Viber messages, make sure that you have created a backup and, where necessary, updated your backup settings. If you have the full version of Enigma Recovery, you can continue using it to manage various types of iOS data.

If you need further help recovering Viber messages that have been lost or deleted from your iPhone, don’t hesitate to get in touch. We know how stressful it can be when your important messages have gone missing!

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