Lost iPhone Data After iOS 10.3 Upgrade?

Lost iPhone Data After iOS 10.3 Upgrade?
Lost iPhone Data After iOS 10.3 Upgrade?
Device Tips Press Releases Tutorials

iOS 10.3 was released last week by Apple, and is now available to download. Although many iPhone users have reported finding more storage on their devices, as usual, many have experienced data loss throughout the update process. It’s no secret that things often go wrong during an iOS upgrade that’s why it’s important to backup your device through iTunes, iCloud or other backup support platforms.

One of the problems many iPhone users encounter is data loss while completing an upgrade. Lost contacts, deleted text messages , missing photos and more.

If you’ve lost data during your iOS upgrade don’t worry. There are steps you can take to get your data back.

Before you enter the ‘woe is me zone’ of thoughts surrounding ‘it’s gone forever now’, ‘I’ll never get that back’, try our iPhone Data Recovery method below.

Many users believe the best way to reverse iPhone data deletion is to reverse the upgrade. While reversing an iOS update is possible, this action will not bring your data back. The method of upgrading restored your iPhone to its factory settings and erases all your data. The only way to complete the data recovery is by using a third-party tool to complete the process.

Enigma Recovery™

Recover deleted Text Messages, iMessages and more using your PC/Mac

Download Now

Learn about the free trial here

How to recover lost data after an iOS 10.3 iPhone update

If you completed an iPhone backup any time before your upgrade, you will have a backup file you can recover data from. In iTunes or iCloud the option to backup your software allows you to save a snapshot of your iPhone data and sometimes settings. You can scan this backup or snapshot now to recover data that has been lost from your iPhone.

Follow these steps:

  1. Find a laptop or computer

    If you’re reading this tutorial on a mobile or tablet device, grab your laptop or sit at your computer and continue reading here to complete this tutorial.

  2. Download Enigma Recovery (select the correct download button above)

    Open Enigma Recovery on your computer and click the correct download button to get the Enigma Recovery software. Now follow the install instructions that appear after the download.

  3. Select iOS device

    After installing Enigma Recovery, open the software to the start screen. To recover from your iPhone, select the iOS Device option.

  4. iTunes or iCloud backup

    Along the left-hand side of the iOS device option, select top recover data from your iTunes or iCloud device.

  5. Select backup

    Now select the backup file you’d like to retrieve data from. You can use the date of creation to help you choose the right one.

  6. Scan backup

    Select the data types you’d like to retrieve from the file and follow through to start the scan.

  7. View data

    Once the scan is finished, browse through your recovered iPhone data to find what you lost.

Like and share to help someone else with this problem!


Aldo, a lawyer by training, is the former Head of Global Partnerships and Sponsorship for Kaspersky. He co-founded Kaspersky Lab Italy in 2008 and subsequently held the positions of GM for Italy, Malta and Israel before leaving in 2013 to join the EU Operations in London as EU Director for Marketing.

Press contact

For press enquiries, please contact*:
Matthew Rayner (Chief Marketing Officer) [email protected]

*Please note this is for press enquiries only. For product or support enquiries please contact our Support Team.

Brand & Media assets

Please find our downloadable logos and other media assets here.

Macbook Pro and iPhone with Enigma Recovery software

Try our free version 

To preview recoverable lost iOS data