How to Recover Deleted Viber Messages on iPhone

A quick and easy way to retrieve deleted Viber messages on iPhone XS/XR/X/8/7/6/SE/5/4

Viber is now one of the most trusted and secure instant messaging apps available. As of late the future of the app now seems to be the messaging technology, rather than the initial free-calling feature. Whatever kind of instant messaging you use to chat with friends, family or colleagues, your messages will be vitally important to you. Losing Viber messages can happen to anyone. Whether you deleted messages that you thought you would no longer need, you accidentally deleted messages or a failed OS upgrade caused data loss, the stress of losing important data is the same. If you have lost Viber messages that you need to get back you can do so in three different ways.

If you act now, there’s a greater chance that you will be able to recover more of your lost data. Once a Viber message or any text or iMessages is deleted from your iPhone, these messages are retained in the back-end of the phone. The iPhone database will keep these deleted files for a certain amount of time until it is overwritten.

A third-party software tool is capable of extracting this data and recovering it from its ‘deleted’ state. Enigma Recovery is a desktop software that will help you complete this process in with 100% device safety guaranteed. Follow these steps to recover deleted Viber Messages from your iPhone.

  • iPhone 4/4s
  • iPhone 5 / 5s /5c
  • iPhone 6 / 6 plus
  • iPhone SE
  • iPhone 7 / 7 plus
  • iPhone 8 /8 plus
  • iPhone X

Recover Deleted Viber Messages Straight from your iPhone

If you are worried that you will not be able to recover your deleted Viber messages without an iTunes or iCloud backup, then rest assured that Enigma Recovery does not require you to have a saved backup, as it is able to recover deleted Viber messages directly from your iPhone. This method of recovery will also enable you to view specific messages, without the potential loss of other recovery methods such as an iTunes or Cloud restore, which will overwrite any data since the point of your last backup. To find out how you can recover deleted messages straight from your iPhone, follow our simple guide below:

Step 1 – Download and install Enigma Recovery

Sitting at your laptop or computer, download the iPhone data recovery software Enigma Recovery.

Download and open Enigma Recovery

Step 2 – Connect iPhone

Connect your iPhone to the computer. You may want to use your USB charger cable. You will need to then trust the computer with your phone during this process.

Connect iPhone

Step 3 – Scan iPhone for messages

To scan your iPhone for Viber messages, click onto the type of data you would like to recover from your phone – ‘Viber’. Now start the scan.

select viber messages

Step 4 – View Viber messages

After the scan, you will be able to view Viber messages within the software. Click onto the ‘Viber’ tab to do this.

view viber messages

Step 5 – Save Viber messages

To save your messages, go to ‘Export & Restore’ > ‘Export to desktop’ > Save to folder ‘Browse’ > ‘Export’.

Export viber messages

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Recover Deleted Viber Messages from iTunes Backup File

Each time you sync your iPhone to iTunes a backup file is created, which contains the data on your device at that exact moment. If you delete Viber messages by mistake, you can always recover them from one of the existing backup files. As we previously mentioned, restoring the whole backup file has its downsides and also you can’t extract them into your computer. Enigma Recovery will allow you to access the Viber messages and also transfer them into your Mac or PC.

Step 1 – Download Enigma Recovery

Download Enigma Recovery, install and open the program.

Download and open Enigma Recovery

Step 2 – Select ‘Recover from my iTunes’

Select ‘Recover from my iTunes’ from the menu on the left.

Select recover from my itunes

Step 3 – Pick the backup file

At this point all the iTunes backup files will be available on the screen. Choose the one that contains the Viber messages that you wish to recover, and then hit the “Next” button.

select itunes backup file

Step 4 – Select data types

Select the data type that you would like to recover from the backup file and start the scan.

select viber datatype

Step 5 – View Viber messages

To view the recovered Viber messages, click onto the Viber tab after the scan has finished.

view viber messages

Step 6 – Save Viber messages

To save your messages to your computer, go to ‘Export & Restore’ > ‘Export to desktop’ > Save to folder ‘Browse’ > ‘Export’.

Export viber messages

Restore Viber Messages from within Viber app

Viber messages are not automatically saved; however, the app does offer a useful backup function, which can be a life-saver if you had opted to use this function before your messages were deleted. This option will only work if you updated your iPhone settings to back up your Viber messages to iCloud. From within the Viber app, you can restore your messages by connecting to your iCloud account > Activate Viber > Restore Now. This process can take a few minutes. For more information on how to restore your Viber messages directly from within the app, please visit Viber’s website directly.


Is Enigma Recovery safe to use?

Enigma Recovery is completely safe to use and will not cause any damage to your device or your PC/Mac. Our software will make a backup of your device and use this backup to scan for deleted data.

How long will it take to recover my messages?

The recovery process varies depending on how much data you have available on your device, but can recover as quickly as within minutes. If you just need to recover deleted Viber messages, we advise that you only select this data type before you start the recovery scan – this will speed up the recovery time considerably.

What format can I save my Viber messages in after I export them?

Our software can export Viber messages as an XML or Excel file, to a location of your choice on your Mac or PC.

If you need any help at all using the Enigma Recovery software, please contact our Support Team via the live chat or visit our FAQs.

We’re proud to be the only company in our industry offering telephone support to our users. If you require support before or after you purchase, Enigma is here to help you. Call us:

gb flag UK Support & Head Office:
+44 (0)121-726-4761

gb flag US Support:
+1 (424) 372-1641


Sarah McGregor joined the Enigma Recovery Team in June 2014. As Digital and Content Marketing Executive she writes help blogs and ‘How to’ articles for the website. When she isn’t writing, she enjoys connecting with our customers through social media and email.

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