How to Recover Deleted Call History on iPhone

Accidentally deleted the call history on your iPhone? Read our tutorials below to recover your deleted call logs from your iPhone.

Compatibility: iOS 13 – 6 | iPhone SE / 11, 11 Pro, 11 Pro Max / XS, XS Max / XR / X / 8, 8 Plus / iPhone 7, 7 Plus / 6s, 6s Plus / 6, 6 Plus / 5C, 5s / 5 / 4s / 4 / 3GS / 3, iPad, iPod Touch

The call logs on your iPhone provide useful and sometimes vital details on all calls made and received with your device. Whether you need to find a phone number for a recent call, or you need a printed record of your iPhone call history, there are many reasons why it can be distressing when you realise the call information you need from your device has been accidentally lost or deleted.

However, there is hope – there are three methods to recover deleted call history on an iPhone. The first method is to extract the deleted call logs straight from your iPhone, without the need for a backup file. The second and third methods involve extracting data from a previously made backup in iTunes or iCloud.

These tutorials will help you recover your lost or deleted call history from any iPhone devices operating iOS 6 or higher, including the latest iPhone 11 and iPhone SE.

Method 1: How to Recover Deleted iPhone Call History Without a Backup

If you are wondering how to recover call history on an iPhone without a backup file, keep reading. Even if you do not have a backup of your iPhone, either from iTunes or iCloud, you can recover your deleted call logs, directly from your iPhone, using a data recovery tool such as Enigma Recovery. The software can be downloaded on Windows or Mac computers.

This software has been designed to recover accidentally lost or deleted data directly from the internal database of iOS devices, including iPhones, iPad, and iPod Touch. When data is deleted from your iPhone, the item remains in the phone’s internal database and is eventually overwritten as the phone is used over time. For this reason, we recommend that you try and recover your data as soon as possible – this will increase your chances of finding your iPhone call history.

Follow our simple process below to recover your deleted data without a backup file. If your device is running on iOS 13 or higher, you will need to make sure that your iTunes settings are set to encrypt backups before you scan your device for deleted call history (if you are using macOS Catalina 10.15, you will need to set Finder to encrypt backups). If you are not sure how to do this, keep reading and we will guide you through the process.

Step 1 – Download and install Enigma Recovery

Download Enigma Recovery from this website to your Windows or Mac computer and follow the onscreen install instructions.

Download and open Enigma Recovery  to start Recovering Call History on your iphone

Step 2 – Connect your iPhone to the computer or laptop

Using your iPhone’s USB cable, connect it to your computer. If this is the first time you are connecting your device, you may need to trust your device on the computer and your iPhone. If you are using iOS 12 or lower, or you already know that your iTunes/Finder is set to encrypt iPhone backups, then skip ahead to Step 5. If you are using iOS 13 or later, keep reading on to Step 3.

Connect your iphone to a computer or tablet to start Recovering Call History on your iphone

Step 3 – Launch iTunes/Finder

Open iTunes if it did not automatically open when you connected your device. If you are using Mac OS X 10.15, open Finder.

Open iTunes through the finder on MacOS

Step 4 – Turn on Encrypted Backups

In iTunes, click on the Device Summary Screen (or the General tab in Finder) and check if ‘Encrypt iPhone backup’ is turned on. If it is not, then turn this option on, and when prompted, set a password that will be used to encrypt your iPhone backups. With this setting now on, you can return to the Enigma Recovery software. Make sure that you choose a password that you will remember or write it down and store it safely.

Turn on encrypted backups inside iTunes, to help aid call history recovery

Step 5 – Select to scan ‘Calls’ and Start scan

Launch the Enigma Recovery software and wait whilst the software registers your device. Once this is complete, you will see a list of recoverable items. Since we are trying to retrieve lost iPhone call history, you can just select ‘Calls’ and then click ‘Start scan’.

Select the Scan calls Datatype to Find Call History

Step 6 – View deleted Call History

When the software has finished scanning the device, you will be able to view a limited number of items from your deleted call history with the free trial. You can unlock the full version of the software to view all your data.

View deleted call history

Step 7 – Save Call History

To save your data you will need to upgrade to the full version of Enigma Recovery. Click ‘Export & Restore’ and then ‘Export to desktop’. You can choose the location on your computer to save your data, and then click ‘Export’. You can export your data via CSV, XML, PDF or Excel. This option is best if you would like to back up, print or transfer your data.

Save and export call history

Step 8 – Restore Call History

The best way to view your recovered call history data on your iPhone, iPad or iPod Touch is via our Restore app, which is available to download for free from the iTunes App Store. To transfer the data back to your phone, connect it to your computer, click ‘Export & Restore’ > ‘Restore to Device’ in Enigma Recovery. Keep your device connected while the software is restoring your call history. Once restored, you can add the contact information from a call back to your phone, by saving the data from within the Restore app.

Restore ios app

If you have tried this method but have not been able to find your deleted call history, please try one of our other options, recovering directly from either an iCloud or iTunes backup instead.

Enigma Recovery® Recover deleted call history

Recover deleted call history using your PC/Mac

Method 2: How to Recover Deleted Call History from iCloud

It is also possible to carry out iPhone call history recovery from iCloud. If you have created an iCloud backup using iCloud, then your Call History should be included in the backup file, provided it was created before the data you need to recover was lost or deleted. Unlike Contacts, Calendar and, Reminders, you cannot restore call history data only directly from your iCloud account. Instead, you can restore a full iCloud backup to your device – this process will overwrite all the existing data on your device and replace it with the data in your backup.

However, this will mean that you will lose any data that you have added to your device since your last sync with iCloud. If you want to get back your data, but are eager to avoid additional data loss, you can use third-party software like Enigma Recovery to recover your deleted call history directly from a backup file, without the need to overwrite your device. Follow our simple process below to recover specific data from iCloud.

Step 1 – Download Enigma Recovery

Although your iPhone call history is not visible in iCloud, an iPhone data recovery software can give you access to hidden iCloud files. Download and install Enigma Recovery to your Mac or Windows PC to begin.

Download and Open Enigma Recovery For Call History

Step 2 – Select Recover from my iCloud

From the side menu in the software dashboard, click ‘Recover from my iCloud’..

Select Recover from my icloud to Recover Call History from your iphone

Step 3 – Log in to iCloud

Log in to your iCloud account. Your login details will remain secure as the software will not retain or remember your details.

Log into icloud

Step 4 – Choose a backup file

The software will show you a list of the iCloud backup files that have been found in your account. Select the iCloud backup that has the data you need (you can use the data column to help you) and click ‘Continue’.

Choose icloud backup to recover call history

Step 5 – Select Calls and start the scan

Choose the data types you would like to download from your iCloud account, depending on which type of data you have lost from your iPhone – for this tutorial, select ‘Calls’ and click ‘Start scan’.

Select calls datatype and start Scaning for your Call History

Step 6 – View deleted Call History

View your recovered iPhone call history after the software has finished downloading data from your iCloud backup by selecting the ‘Calls’ tab.

View deleted call history

Step 7 – Save recovered data

To save your recovered call history, you will need to upgrade to the full version of Enigma Recovery. Select ‘Export & Restore’ > ‘Export to desktop’ > select an export location on your computer > click ‘Export’.

Save and Export Recovered Call History

Method 3: How to Recover Deleted Call History from an iTunes Backup

Similarly to syncing your device with iCloud, you can also create backups of your device using iTunes or Finder. If you have manually created a copy of your device using iTunes or Finder, then you have the option to get back your data by erasing your device first and then restoring the backup file. However, if you do not want to restore all the data on your device, you can also use Enigma Recovery to find your deleted Call history in an iTunes or Finder file. The software will act as an extractor of your data from the backup, enabling you to find specific lost call logs, without the worry of any further lost data.

Step 1 – Install Enigma Recovery

Download and install Enigma Recovery on your Windows or Mac computer to help you successfully extract data from your backup files.

Download and open Enigma Recovery For Iphone Call History

Step 2 – Select Recover from my iTunes

Launch the software, and then from the side menu, select ‘Recover from my iTunes’. The software will show all the available iTunes or Finder backup files to download on your computer or laptop.

Select Recover from itunes to Recover your Call History

Step 3 – Choose Backup File

Select a backup file to extract data from and click ‘Continue’. Make sure that you select a backup file that has the deleted call logs that you need to recover. You can use the date column to help you find the correct one.

Choose an itunes backup file to retrieve deleted call log

Step 4 – Select Calls

Choose the data types that you need to extract and click ‘Start scan’. To find lost call history, you may just want to select ‘Calls’ only – this will reduce the time of the scan.

Select Recover from itunes to Recover your Call History

Step 5 – View Extracted Call History

Once the software has finished extracting files from your iTunes backup, you will be able to view the data by clicking on the ‘Calls’ tab.

View deleted call history

Step 6 – Save Call logs

To save your iPhone call history to your computer in a readable format, unlock the full version of Enigma Recovery. Select ‘Export & Restore’ and ‘Export to Desktop’. You can change the location of where you would like to save data by clicking ‘Browse’. Once you have done this, click ‘Export’ once more to save.

Save and export deleted call history


Can I retrieve deleted missed calls from my iPhone?

Yes, with a tool like Enigma Recovery iPhone recovery software, data recovery is simple. You can recover deleted or lost call logs, including missed, outgoing and incoming calls. The software will also enable you to take additional steps once you have recovered your data, with the options of exporting or restoring your recovered call history.

What information can I recover about calls with your software?

When our software recovers iPhone call history, it will display the phone number, time and date stamp of the call and contact name if the caller was saved in your iPhone.

Can I transfer existing Call Logs to my computer?

With Enigma Recovery software, you can view existing/non-deleted call logs from your iPhone, and then export them to your Windows or Mac computer, if you meet our compatibility requirements.

We hope these tutorials have helped you recover your deleted calls from your iPhone. Let us know in the comments below or visit our Support section for further assistance.


Shaazia has been part of the Enigma Marketing Team since 2013 when we sold our first software license. She writes blogs and 'How to' articles for the website, and is passionate about helping users recover and manage their data.


    • Hello Jude,

      Thanks for your message. Using Enigma Recovery software, you can recover deleted calls directly from your iPhone, iCloud or iTunes backup files. The article above lists the processes for each of these methods – let us know if you need additional help, our Support Team is available to take you through the data recovery process if needed!


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