Since it debuted with iOS 4 in 2010, Apple’s FaceTime app – available for both voice and video – has proven to be a popular alternative to the traditional method of calling. Using an internet connection instead of the phone’s network service, this inexpensive method of communicating has encouraged users to remain connected with friends and family anywhere around the world. It’s also given them the freedom to synchronise with a number of other Apple devices – iPods, iPads and Macs – to vary their calling methods. And it’s perhaps the iPad, due to its portability and large screen, that FaceTime is being used the most with.
And as with regular calls, FaceTime activity is stored in call-logs; allowing users to keep track of who and when calls have been made / received with. However, there may be unfortunate cases where some, or all, of your call history may have been erased – be it intentionally, accidentally or from a simple software malfunction. Asking your network or internet provider to retrieve call activity isn’t possible; therefore, a specialist data recovery software for tablet devices may be required.
Enigma Recovery works with all iOS devices, in particular iPads. And one of the main file types it’s designed to retrieve are FaceTime call-logs for both video and voice calls. It has the unique ability to locate missing file paths of deleted activities and reconstructing them into a readable format to present back to the user.
To see Enigma Recovery in action, please read our step-by-step tutorial – including screenshots of the software – for recovering lost call history from an iPad.
You Will Need:
- Your iPad device with a compatible USB cable.
- A computer (Mac or Windows)
- The most up-to-date version of iTunes
- A free or full version of Enigma Recovery
Follow these steps
Step 1 – Open Enigma Recovery
Open the software and select a device to recover from (iOS).
Step 2 – Connect iPad
Now connect your iPad to the computer, using your USB cable.
Step 3 – Trust Computer
Follow the instructions that appear to ‘Trust’ the computer with your device.
Step 4 – Scan device
Select the data type you are looking for (or Select all). Then click ‘Start scan’.
Step 5 – Scan Report
After the scan, the software will let you know how many existing and deleted files have been found. Click a data type to view your recovered items.
Step 6 – View your deleted call history
The ‘calls’ tab will display all the existing and deleted calls found on your device.
Step 7 – Export Call-History
To export: Simply click ‘Export’ > ‘Export current tab’ > ‘Export’.
We hope you’ve had success retrieving your data. If you have any questions, please contact our support team here. We’re always happy to help!