Advice and tips about smartphones

How to Fix an iPhone Stuck In Recovery Mode


Over the years we’ve had a few Enigma Recovery customers contact us asking how to fix an iPhone stuck in recovery mode. As it appears to be a common problem (even among some of us here in the office), we thought we’d share a few methods of how to kick an iPhone out of recovery mode.

An iPhone can sometimes get stuck in recovery mode if:

  • You intentionally activated recovery mode to solve a problem
  • You’re trying to jailbreak your iPhone and it all went terribly wrong
  • Like many of us – you were simply trying to update to the latest iOS software

Here are our suggested methods of recovery if your iPhone is stuck in recovery mode:

Option A – Tiny Umbrella
Option B – iTunes Restore

Typically if your iPhone is stuck in recovery mode, this automatically means you have to kiss goodbye your current iPhone data and settings. The general method of recovery for an iPhone stuck in recovery mode is an iTunes restore – great if you have recently performed an iTunes backup, tragic if you have not. If your last iTunes backup was a while ago, you risk losing any data added to your device since your last iTunes backup.

However, there is now a software that claims to get your iPhone out of recovery mode, without causing data loss (this method has also been known to work on a pesky iPad or iPod Touch stuck in recovery mode). Just follow the steps below to kick your device out of recovery mode.

If you’d rather stick to the traditional iTunes method of recovery, scroll down to Option B and follow the prompts to recover any data obtained after your last iTunes backup.

recover deleted iphone data

Option A – Fix iPhone stuck in recovery mode with Tiny Umbrella

Tiny Umbrella is a program that backs up your iOS firmware SHSH blobs. It comes highly recommended by Softpedia and CNET. While there is no guarantee that you definitely won’t lose your iPhone data during this process, there’s always a way to recover deleted iPhone data, from your device or iPhone backup file, just in case.

  1. Download Tiny Umbrella choosing either the Windows or Mac version.
  2. While your iPhone is stuck in recovery mode, connect it to the computer using your iPhone USB cable.
  3. Open Tiny Umbrella and after a few moments it will recognise your device, it will also register that your iPhone is in recovery mode.
  1. Once the software has recognised your iPhone is in recovery mode, the ‘Exit Recovery’ button below will become active. Click this button to kick your iPhone out of recovery mode.

fix iphone stuck in recovery mode

After this, your device should begin to boot up normally.

Option B – Fix iPhone stuck in recovery mode with iTunes Restore*

*Please note if you follow this method of fixing an iPhone stuck in recovery mode, all the data and settings on the iPhone will be erased before restoration. Your device will be restored to your last iTunes backup. However there is a way to recover deleted data directly from your iPhone when this happens. This way you will be able to recover data obtained since your last iTunes backup.

  1. Make sure you have the latest version of iTunes. To do this, open iTunes and click Help in the main menu. Then select Check for Updates, iTunes will then tell you if you are using the latest version. You may need to download the latest iTunes version before you continue.
  2. Hold the home button down (on the front of your iPhone) and connect the device to your laptop/PC while iTunes is open. A message should pop up and say that your iPhone is in recovery mode and needs to be restored.
  3. Click on your device (in the iTunes windows) along the main toolbar, then go to the Summary tab.
  4. Select the restore option.
  5. Follow the prompts in iTunes to backup your iPhone settings.
  6. Restore your iPhone back to its previous settings.

If you have any other methods to kick your iPhone out of recovery mode, let us know!

Lost iPhone Data?

If you’ve lost iPhone data in the process of rescuing your iPhone from recovery mode, don’t worry, there is a way to recover it!

Enigma Recovery

This desktop software was developed to recover deleted iPhone data by scanning iOS devices such as iPhone, iPad, iPod Touch devices and iTunes backup files. Through this method you can retrieve deleted: Text Messages, iMessages, Contacts, WhatsApp Chat, Notes, Call History and Calendar Events. The free version of the software will allow you to view 5 deleted items and 20 existing items for each data type found on your device. The full version will allow you to view all data found, and also export or restore deleted data back to your device. Through the Restore app (available FREE on the app store).

It works on the following devices:

  • iPhone 6/6 Plus/6s/6s Plus/5/se/5s/5c/4/4s
  • iPad 1/2/Mini 1/2/3/4/Air/Air 2/Pro
  • iPod Touch 4/5/6th Generation

Download Enigma Recovery now, and recover your deleted iPhone data! Full tutorial here.

  1. Download and open Enigma Recovery (download link above)
  2. Choose device to recover from
  3. Connect and scan iPhone
  4. View data that has been recovered
  5. Export or Restore deleted data

Need help recovering or restoring data? Visit our Support section or get in touch, we’ll be happy to help! 🙂

About the Author

Sarah McGregor joined the Enigma Recovery Team in June 2014. As Digital and Content Marketing Executive she writes help blogs and ‘How to’ articles for the website. When she isn’t writing, she enjoys connecting with our customers through social media and email.

34 thoughts on “How to Fix an iPhone Stuck In Recovery Mode

  1. Hi there I’m having issues with my iPhone 4s. It started off by not connecting to iTunes so after downloading tinyumbrella (which I can’t get to work) now my phone comes up with the apple logo then switches off and then on again and repeats this loop until the phone is dead flat. Any ideas because I can’t get the phone to do anything its sick on the apple loop let alone get the recovery mode fixed.


  2. Im having this same problem as well I could cry!! It will not update nor restore and an error messagr keeps coming up saying that iy cannot be updated. Tiny unbrella does not help either HELLLPPP PLZZZZ I NEED MY PHONE

  3. Hi,

    My phone is currently stuck in recovery mode and neither of the solutions above are working. When recovering through itunes, it consistently gets stuck while it says “restoring iphone firmware” with a full progress bar shown. I’ve tried to use Tiny Umbrella and the program won’t recognize my phone. Do you know of any other solutions?

  4. That’s what happened to me this morning Cedeline. I spent hours at Apple and they refused to help me but offer me to drivesavers but I really can’t afford it and I need to recover the data on my phone. I have no idea how to use Tiny Umbrella, and don’t know if that is reliable. Sarah, can you help me out?

  5. I have a Iphone 5 stuck in recovery mode, I don’t care if I loose everything and start all over from scratch. I have tried to restore from iTunes back to factory but it says Error 9 unable to restore. any solutions? I don’t want a paperweight.

  6. Hi,
    I downloaded tinyumbrella but it doesn’t recognize my device (iphone 5c). On the left side where the phone’s information should be is just blank, and I am unable to click on the “exit recovery” button. Is there some way to activate it?

    1. Mel, there’s another program called RecBoot that sometimes works when tinyumbrella doesn’t. My phone was stuck in recovery after an iOS update attempt, and itunes wouldn’t even detect it. I downloaded RecBoot and even though it said “no device in recovery mode found”, I went ahead and hit the exit recovery button, and my phone was resurrected.

  7. Hello everyone,
    my iPhone 5 is stuck in Recovery mode after updating to ios 8.
    I was trying to update it on the phone and then it got stuck. I went to some guys that now how to fix iPhone problems, and the told me that my iPhone is basically ,,dead”. The phone does turn on, but it only show the USB and iTunes screen. And it wont restore on iTunes. Is there any solution? Thank’s 🙂

  8. Same problem here – no boot possible, it hangs forever at the Apple Logo…

    I tried already Semi Restore (could not start, my Virusscanner detects a Trojan (and I can’t switch it off…)
    TinyUmbrella could not detect much.
    Restore with iTunes takes too long for my Hotel Wifi connection… 🙁
    Any more ideas what I could try?


  9. I have tried restoring my iPhone and when my phone turns off to reboot error pops up telling me can’t restore check computer for updates?? Will this cause it not to restore?? So of course my iPhone is stuck in iTunes mode on the screen!!! HELP ME PLEASE!!!

  10. My phone keeps turning on, then off by itself but when it turns on the only thing I see is a blue screen. I did the whole itunes thing, restored it and stuff but it still turns on and off in with the blue screen. Help?

  11. Hello,

    I’m having a problem with my iPod touch 5th generation. It is stuck in recovery mode and I try to update or restore it however, it never works.

    Is there a way to get out of recovery mode without losing all my data/restoring??

  12. My phone is stuck in recovery mode tried to recover on iTunes nothing happening just keep cancelling it because there’s problem but i don’t know what if anyone can help me and anyone know how to fix it

  13. hi my iPhone 5s is stuck in recovery mode and when I try and do restore by iTunes I get error (1) please help

  14. did anyone find a solution

    Itunes wont work cant restore or update

    turning off and on doesnt work

    Tiny umberalla doesnt work
    other programs doesnt work..

  15. I need help!
    I have a storage problem, and my iPhone started by quiting the apps by itself… then I erased all of them to keep the pictures, (I just went on a family trip and all the pictures are there)
    The pictures app won’t open, and when it does it shows 0 pictures !!! so I am really concerned =(
    I was trying to free some space by deleting the safari history and then I was restarting the iPhone and it got stocked !!!! now it won’t turn on.. just shows the white screen with the logo and then it shuts off again..

    What can I do??? PLEASE HELP!!!!

  16. My iPhone 5c just recently got caught in recovery mode and when I was charging it the other night, it said it had an iTunes logo and a usb cord on the screen and when it wasn’t charging, it shut off or didn’t want to turn on. I really need help and I especially don’t want my data to be all deleted or even restore my phone. Any Suggestions?

    John McCabe

  17. So did anyone find a solution to this problem or a reliable site or software to recover phone datas when the phone is stuck? If so please share.

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