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Follow the 3 steps below to install Enigma Recovery (Windows)

If your download doesn’t start automatically click here

1. Run the .exe

Click on the downloaded file to launch the installer

download step 1

2. Confirm installation

Our software is secure and virus free, so when prompted, click “Run”

download step 2

3. Follow the instructions

Once the installer opens, follow the steps to install Enigma Recovery

download step 3

Problem – Can’t launch installer

Solution – temporarily disable Antivirus or firewall

Some antivirus and firewall software will block Enigma Recovery Installer from being launched. Our software is virus free and signed with our Enigma Digital Ltd company certificate so this is a fairly rare glitch.

If you experience any issues with launching the installer, try temporarily disabling your antivirus or firewall software. The process will be different depending on what software you have, here are screenshots of some of the more popular antivirus software.

  • pause kaspersky

  • pause avast

  • avg pause

Problem – Software crashes during installation

Solution – troubleshoot your internet connection

Right click on the wifi connection or ethernet connection in your tray and choose “Troubleshoot options”. Select the first option and type in Let the troubleshooter try to fix this issue, if the issue still persists and there is a problem with your internet connection please contact your internet service provider.

troubleshoot connection

Problem – Windows is showing a warning message

Solution – Click “Yes”, there is no risk

This is a Windows User Account Control security check. Our Enigma Recovery software has advanced functionality and needs to be able to make changes to the data on your computer (in technical terms – Enigma Recovery installs its own service).

There is no risk of your computer or any of your data being damaged, so you should click “Yes” if you see this message

pause avast

Full licence activation

Please follow the steps below

  1. If you have already purchased the full version of the software, you should have received an email, with a licence key
  2. Copy the licence from the email
  3. Open the Enigma Recovery software
  4. On the home page, click on ‘unlock full version’ located on the blue bottom bar
  5. A popup will show up
  6. Paste the licence key into the blank bar
  7. Click on ‘CONTINUE’
  • Enigma Recovery software interface showing free trial and unlock status

  • Popup licence code showing box blank

  • Popup licence code entered

Any other problems?

Visit our help section or get in touch

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