Here at Enigma, we pride ourselves on providing solutions. Choose the option below that best suits your needs, and we’ll do our best to help!
I need to recover data
Need more information on our products or recovery capabilities? Visit our main iPhone recovery page.
I’m from the media
Are you from an online/offline publication? Get in touch with our marketing team, who will be happy to assist you.
I’d like to work together
Have an idea for a business partnership? Send us an email with more details and we’ll get back to you!There are a number of different ways to get in touch with us if you need assistance with any of our products. To help you get the support you need more quickly, its helpful if you can include as much detail in your initial contact as possible. This includes information like which product you are using, your device and your operating system.
Our Help portal is filled with lots of useful tips and frequently asked questions. We’re always adding to this information based on feedback we receive from our users, so it’s always worth checking to see if your query has already been asked and answered in our Support documentation!
Our Customer Support Agents are available to speak with via Chat Messenger. Click on the Live Chat in the bottom right hand corner on our website to start a conversation.
Send our support team an email, detailing your issue. You can also attach any screenshots of the issue you’re experiencing, which can help us to resolve your issue faster.
You can also raise a support query, by completing this form
We offer support via live chat and email, if you need assistance with any of our products.
Customer Support Team Leader
(Tier 3 Technical Support)
James has 13 years’ experience and is our Support Team Leader. He is an expert in Mac and Windows desktop software, troubleshooting and phone data recovery.
Customer Support Agent
(Tier 3 Technical Support)
Alvin has 7 years’ experience providing support to users across a range of technical issues. He specialises in Windows desktop software, troubleshooting and helping users recover deleted data.
Customer Support Agent
(Tier 2 Technical Support)
Kent has 9 years’ experience providing hardware and software support to users. He specialises in data recovery and data restore support.
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